2 Year Limited Warranty

AMPLIFIER WARRANTY INFORMATION:

Your new Sundown Audio amplifier is covered by a 2 year limited warranty if purchased from an authorized Sundown Audio dealer. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications, or any product that has been modified or repaired by anyone other than Sundown Audio. This warranty is transferable provided the original invoice or receipt is still with the unit so that its new owner can prove date and place of purchase.

All warranty returns must be sent freight prepaid to Sundown Audio and be accompanied by the original sales invoice or receipt. For faster warranty service please contact us to request a return authorization code. At the sole discretion of Sundown Audio your amplifier will be either repaired or replaced.

If no defect is found and the unit must be shipped back the customer is responsible for return freight, if the unit is truly defective the replaced or repaired unit will be shipped back prepaid. In the event of shipping damage due to improper packaging of the return the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return!

Sundown Audio also offers a 5 year guarantee to our customers for a discounted replacement unit. We are so certain of the quality of our equipment that even if you are at fault for causing damage to your amplifier we will offer you a new unit at a reduced cost compared to MSRP. Contact us via e-mail to take advantage of this offer, even though we doubt you will ever need to! This offer applies ONLY to the original purchaser of the unit and is not transferable like the 2 year limited warranty. As is the case with standard warranty claims the return MUST be sent prepaid and with a copy of the original invoice or receipt.

In no event will Sundown Audio be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. This warranty applies to products sold and used in the United States of America. In all other countries please contact your distributor.

SUBWOOFER / LOUDSPEAKER WARRANTY INFORMATION:

Your new Sundown Audio subwoofer is covered by a 2 year limited warranty if purchased from an authorized Sundown Audio dealer. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications, or any product that has been modified or repaired by anyone other than Sundown Audio. This warranty does not cover burnt voice coils or other damage from to much power - re-cones for most products are available for sale in these cases. Warranty on subwoofers and loudspeakers is NOT transferrable.

All warranty returns must be sent freight prepaid to Sundown Audio and be accompanied by the original sales invoice or receipt. For faster warranty service please contact us to request a return authorization code. At the sole discretion of Sundown Audio your subwoofer will be either repaired or replaced.

If no defect is found and the unit must be shipped back the customer is responsible for return freight, if the unit is truly defective the replaced or repaired unit will be shipped back prepaid. In the event of shipping damage due to improper packaging of the return the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return!

Sundown Audio also offers a 5 year guarantee to our customers for a discounted replacement unit. We are so certain of the quality of our equipment that even if you are at fault for causing damage to your subwoofer we will offer you a new unit at a reduced cost compared to MSRP. Contact us via e-mail to take advantage of this offer. As is the case with standard warranty claims the return MUST be sent prepaid and with a copy of the original invoice or receipt.

In no event will Sundown Audio be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. This warranty applies to products sold and used in the United States of America. In all other countries please contact your distributor.

ADDITIONAL AMPLIFIER WARRANTY STIPULATIONS

New Warranty policy stipulations effective as of 10-2-2008 within the USA:

1) If your amplifier has a blown power supply or damage from excessive vibration there will be a charge for a warranty replacement within the 2-year policy:

* SAZ-1500D and smaller amplifiers (or any future model under 2000 watts) - $30 in the continental USA (AK and HI add $15)
* SAZ-2000D and SAZ-3000D (or any future model 2000 - 3000 watts) - $50 in the continental USA (AK and HI add $20)

2) If there is no obvious sign of either of the above the warranty replacement within the 2-year policy will remain a free replacement.

3) For either free replacement or flat-rate charge replacement the amplifier must be in at least "fair" condition. Amplifiers with excessive wear and tear and/or physical damage, as deemed by the sole discretion of Sundown Audio, will fall under the following stipulations:

* Blown power supply or excessive vibration damage will be fixed by db-R Electronics and customer will be charged for actual repair and shipping costs.
* Amplifiers that qualify for free replacement but are in less than "fair" condition will be repaired by db-R Electronics at no cost to the customer.

4) For any of the above it is assumed that the customer has shipped the amplifier back to Sundown Audio properly packaged and it has been received without physical damage from shipping. As stated in the current warranty text, "In the event of shipping damage due to improper packaging of the return the customer is liable for the cost of all damages, necessary repairs, or replacement."

5) After the 2-year policy has expired the 5-year discounted replacement policy will be in effect for 3 more years. The cost of the discounted replacement will vary on a pro-rated scale based on the physical condition of your returned amplifier. This will be handled on an individual basis - replacement cost will start at around 1/2 of MSRP cost for units with excessive wear and tear and/or physical damage and decrease for units in excellent condition. As stated in the current warranty text, "This offer applies ONLY to the original purchaser of the unit and is not transferable like the 2 year limited warranty."